Welcome to our website. If you continue to browse and use this website, whether as a guest or registered user or subscriber, you are agreeing to comply with and be bound by the following Terms of Use, which together with our Privacy Policy and Cookie Policy govern Axia Future LTD’s relationship with you in relation to this website. Use of our website includes accessing, browsing, registering or subscribing to use the services that we provide. If you disagree with any part of these Terms of Use, you must not use our website.
If a situation arises that has not been covered by these Terms of Use, we reserve the right to take any fair and reasonable action that we think is appropriate.
The term ‘Axia Futures LTD’ or ‘us’ or ‘we’ refers to the owner of website www.axiafutures.com whose registered office is at 4 Endsleigh Street, London, WC1H 0DS. Our company registration number is 10253337 and we are registered in England. Our VAT registration number is GB246237114. We are a limited company.
The term ‘you’ refers to the user or viewer or subscriber of our website.
We may revise the Terms of Use at any time by amending this page. Please check this page from time to time to take notice of any changes we made as they are binding on you.
We may update our Services from time to time and may change the content of the website at any time. However, please note that any of the content on our website may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our Service, or any content on it, will be free from errors or omissions.
Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice.
You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use and that they comply with them.
We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore, we will not be liable if this website is unavailable at any time.
If you register to our website and you are provided with a username and password, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user account at any time if in our reasonable opinion, you have failed to comply with any of the provisions of these Terms of Use.
If you know or suspect that anyone other than you knows your username and password you must promptly notify us at [email protected]
The intellectual property rights in all content (including photographic images, videos, course material, etc.) made available to you on or through this website remains the property of Axia Futures LTD or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Axia Futures LTD and its licensors. You may print and display the content supplied solely for your personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
The content of the website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law.
Unless expressly stated to the contrary to the fullest extent permitted by law, Axia Futures LTD and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, sales, business, revenue, data or other intangibles, business interruption, damage to goodwill or reputation, arising out of or related to use, inability to use, use of or reliance on any content displayed, performance or failures of this website or the linked websites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restriction, by statute, at common law or otherwise. This does not affect Axia Futures LTD’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to the fundamental matter or any other liability which cannot be excluded or limited under applicable law.
We will not be liable for any loss or damage as a result of you trading any financial products including but not limited to futures, forex and options.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
We assume no responsibility for the content of websites linked to our website. Such links should not be interpreted as endorsements by us or those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
You must not misuse our website. You will not commit or encourage a criminal offence, transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene, hack into any aspect of our website, corrupt data, cause annoyance to other users, infringe upon the rights of any other person’s proprietary rights, send any unsolicited advertising or promotional material, commonly referred to as ‘spam’ or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.
You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
You must not attack our website via a denial-of-service or a distributed denial-of-service attack.
Breaching these provisions would constitute a criminal offence and Axia Futures LTD will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
With the exception of personally identifiable information, the use of which is covered in our Privacy Policy, any material you post, upload, or send to this website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
When using our website, you shall not post, upload, or send to or from this website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the laws of England.
We have the right to disclose your identity to any third party who is claiming that any content posted, uploaded or sent to this website constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted, uploaded or sent to this website by you or any other user of our website.
We have the rights to remove any posting you make on our website if, in our opinion, your post does not comply with our Terms of Use.
The views expressed by other users on our website do not represent our views or values.
You may link to our homepage, provided you do so in a way that is fair and is legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form or association, approval or endorsement on our part where none exists. Our website must not be framed on any other website, nor may you create a link to any part of this website other than the homepage. We reserve the right to withdraw linking permission without notice.
If you want to make use of content on our website other than set out above, please contact as at [email protected]
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have any complaints or comments, please contact us at [email protected]
The Terms of Use and your use of this website and any dispute arising out of such use of the website is governed by English Law. Any dispute arising in connection with the Terms of Use or the use of the website is subject to the exclusive jurisdiction of the English courts.
In order to contract with Axia Futures LTD you must be over 18 years of age and possess a valid debit or credit card issued by a bank acceptable to us. Axia Futures LTD retains the right to refuse any request made by you. If your order is accepted, we will inform you by email.
When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the debit or credit card used to place your order and that there are sufficient funds to cover the costs.
Whilst we try and ensure that all details, description and prices which appear on our website are accurate, errors may occur. If we discover an error in the price of the product or service that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
Axia Futures LTD engages in trader education and training. Any video, blog or any live broadcast by Axia Futures LTD posted or broadcast on its website or any other social media platform is for educational purposes only.
Any opinions, news, research, market analysis, prices, trade ideas or any other information contained in this video or live broadcast does not constitute investment advice. Axia Futures LTD will not accept any liability for any loss or damage, including without limitation to, any loss of profit which may arise directly or indirectly from use of such information.
There is a risk of loss in trading futures and may not be suitable for all investors. Please trade with capital you can afford to lose. Past performance is not indicative of future results.
All Traders of the AXIA Professional Community, trade as Professional Traders with Axia Markets Pro Limited, a limited liability company incorporated in England and Wales, authorised and regulated by the Financial Conduct Authority with FRN 786372.
Payment in full is required at the time of purchase of the online course. The course is billed in GBP (£). Payment may be made using a number of accepted debit and credit cards listed during Checkout or via a Direct Bank Transfer. If Payment is done via a Direct Bank Transfer, funds will need to be cleared in our account before given access to the course.
To be granted a full refund (minus a £10 admin charge) you must contact us at [email protected] after making an online course purchase and prior to starting the course. Please note that Axia Futures LTD is unable to reimburse for any currency conversion fees charged by the debit/credit card issuer and refunds will be issued to the paying debit/credit card or Bank Account (depending on the method of payment). There will be no refunds given for students who request a refund outside of these parameters.
It is your responsibility to check that you have adequate computer specifications and a reliable fast internet connection for taking the online courses. You can make an assessment by completing the ‘Free’ Units prior to purchasing the course. Furthermore, you can contact us at [email protected] if you are unsure whether you have the minimum technology requirements prior to purchasing an online course.
You should not purchase the course if you have any doubts about the quality of the contents of the course. You can make an assessment by completing the ‘Free’ Units prior to purchasing the course.
A 12-month access to the course will be provided following a successful payment. If for any reason you are not able to complete the course within the 12-month period, please contact us at [email protected]
Payment of the Initial Deposit in full is required for securing a place in the Trader Training Career Programme. The remaining amount can be paid via two instalments. The first instalment must be paid prior to the start of the Course. The second instalment must be paid prior to the start of the 5th week of the Course. The Trader Training Career Programme is billed in GBP (£). Payment of the Initial Deposit and the Instalments may be made using a number of accepted debit and credit cards listed during Checkout or via a Direct Bank Transfer. If Payment is done via a Direct Bank Transfer, funds will need to be cleared in our account before securing a place in the Trader Training Career Programme.
The Initial Deposit is not refundable. To be granted a full refund (minus a £10 admin charge) for the first Instalment you must contact us at [email protected] at least 10 full business days before the Trader Training Career Programme’s start date. Please note that Axia Futures LTD is unable to reimburse for any currency conversion fees charged by the debit/credit card issuer and refunds will be issued to the paying debit/credit card or Bank Account (depending on the method of payment). There will be no refunds given for students who request a refund outside of these parameters.
It is your responsibility to check that you have adequate computer specifications and a reliable fast internet connection for taking the Trader Training Career Programme (Online). You can make an assessment by accessing any of the free video recordings on our website at High Quality and without buffering. Furthermore, you can contact us at [email protected] if you are unsure whether you have the minimum technology requirements prior to purchasing the Trader Training Career Programme (Online).
Axia Futures LTD will make all reasonable efforts to deliver the Trader Training Career Programme as outlined on the course curriculum. However, Axia Futures LTD reserves the right to make reasonable amendments to the content and syllabus of the Trader Training Career Programme when necessary.
Axia Futures LTD reserves the right to cancel the Trader Training Career Programme when necessary due to unforeseeable circumstances or insufficient enrolment. In this instance, all fees paid for the course will be refunded. Cancellation decisions are generally made one month before classes begin, though Axia Futures LTD reserves the right to cancel any class up to the first day.
Axia Futures Premium Membership is a subscription service with access to Premium content including Live Streams, Premium Recorded Videos and Members Live Chat.
Your Premium Membership may start with a Free Trial. The Trial Period of your membership lasts for 14 calendar days, or as otherwise specified during sign-up and is intended to allow new members to try the service. You will not be billed during the Free Trial.
We will bill your Payment Method for your monthly membership fee at the end of the trial period unless you cancel your membership prior to the end of the trial period. The first billing date after the trial will be shown during sign up.
The Premium Membership fee for our service will be billed on a monthly basis to your debit/credit card on the calendar day corresponding to the commencement of your paid membership. In some cases, the timing of your billing may change, for example, if your Payment Method has not been successfully settled.
You can change your debit/credit card information by navigating to ‘MY ORDERS’ from your profile and clicking on ‘MY SUBSCRIPTION’. Then click on the ‘View’ button and then click on the ‘Change payment’ button. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method. You authorise us to continue billing the Payment Method, as it may be updated and you remain responsible for any uncollected amounts. This may result in a change to your Payment Billing dates.
You can cancel your Axia Futures Premium Membership at any time and you will continue to have access to the service through the end of your monthly billing period. We do not provide refunds for any partial-month membership periods. To cancel, navigate to ‘MY ORDERS’ from your profile and click on ‘MY SUBSCRIPTION’. Then click on the ‘View’ button and then click on the ‘Cancel’ button.
We may change our service plans and the price of our membership service from time to time; however, any price changes or changes to our service plans will apply to you no earlier than 1 month following an email notice to you.
You must be 18 years of age to use the service.
The Axia Futures Premium Membership service and any content viewed through the subscription service are for your personal and non-commercial use only. During your membership, we grant you limited, non-exclusive, non-transferable, license to access the service and view the Live Streams and Premium Recorded videos on a streaming-only basis. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree to not use the service for public performances and agree not to record, or attempt to record, or download the Live Streams and Premium Recorded videos.
You agree to use the Premium Membership service, including all features and functionalities associated therein, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. You agree not to archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorised in these Terms of Use) content and information contained on or obtained from or through the Premium Membership service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the Premium Membership service; use any robot, spider, scraper or other automated means to access the Premium Membership service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Premium Membership service; insert any code or product or manipulate the content of the Premium Membership service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, email or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Premium Membership service, including any software viruses or any other computer code, files or programmes. We may terminate or restrict your use of our service if you violate these Terms of Use, or are engaged in illegal or fraudulent use of the service. Our decision to terminate or restrict your access to our service is final and no refunds will be given where you are in breach, or suspected to be in breach, of our Terms of Use.
You can only access Premium content via one device only at a time. No simultaneous access is allowed.
The quality of the display of the Live Stream and the Premium Recorded Videos may vary from computer to computer and device to device and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. The minimum connection speed for SD quality is 1 Mbps, however we recommend a faster connection for improved video quality. A download speed of at least 5 Mbps per stream is recommended to receive HD content, which is defined as 720p or better. You are responsible for all internet access charges, including charges on 3G/4G. Please check with your internet provider for information on possible Internet data usage charges. The latency for watching the Live Streams will vary based on a number of factors, including your location, available bandwidth at the time, the type of Live Stream you are watching and the configuration of your device. If you satisfy the minimum requirements but you are still facing technical issues such as low quality or buffering, please contact us at [email protected] and we will assist you.
We do not guarantee that our Premium Membership service will always be available or be uninterrupted. We will not be liable to you if for any reason our website is unavailable at any time or for any period. However, if our site is unavailable for a material length of time, we may in our sole discretion refund all or part of the monthly subscription fee for the period in question.
We will take all reasonable steps to ensure that the weekly calendar of the Live Trading Floor page is always up to date and that the Live Streaming schedule is followed at the specified times. However, it may be possible that scheduled streams are swapped or cancelled for a number of reasons (unplanned system downtime, presenter unavailable due to sickness, etc.). Furthermore, streams may suddenly be aborted due to excessive market volatility.
Our Live Streams take place in a Live Trading Floor where real traders are trading live. Due to this, there may occasionally be strong language due to emotional frustration. You should not subscribe to the service if you are easily offended by strong language.
When using the Live Chat Service of the Live Trading Floor page (either the Members Chat Room or user direct messaging), all users are prohibited from:
– Publishing data, texts, images, files, links, software, or any other content deemed as illegal, harmful, threatening, abusive, harassing, slanderous, vulgar, pornographic, obscene, hate-inciting, racist or in other ways objectionable
– Harming others in any way
– Using the Live Chat Service for commercial purposes
– Publishing attachments that contain software viruses or other information, files or programmes designed or apt to interrupt, destroy or restrict the functioning of the computer software and hardware or of any other devices
– Hampering the technical performance of the Live Chat Service or from interrupting the ordinary process of communication or in any way impairing the possibility of other users to communicate in real time
– Accessing the servers or networks linked to the Live Chat Service or interrupting these or not complying with regulations, processes or other rules of the networks associated with the Live Chat Service
– Harassing, threatening, slandering or embarrassing anyone, be it a natural or legal person or personality or cause this person inconveniences of any kind
– Using languages other than English
In case of breach of the Terms of Use, we reserve the right to delete the individual’s contribution. In serious cases or in case of recurrence, we are entitled to block the user temporarily or permanently or terminate the Premium Membership service. It shall be at our sole discretion to assess the situation leading to a blocked user.
Compliance with these rules shall be monitored by an administrator. Every user is also authorised to inform us at [email protected] in case of suspected violation of the Terms of Use.
Every user is responsible for the content and the data that he/she publishes. Axia Futures LTD shall not assume any liability for damage of any kind resulting from the use of the Live Chat Service.
No assurance or warranty can be given for the availability and reliability of the Live Chat Service.
The Funding Trial evaluates your performance in a Simulated Account across a set of defined rules for the opportunity to join Axia Markets Pro Limited as one of its traders dealing on Axia Markets Pro’s account via a Funded Live Account. The Simulated Account is an account that uses real-time simulated data. Any trades placed in the Simulated Account do not incur any actual profits and losses since the trades are simulated and not placed in a live market. You can find out more details about the Funding Trial service here.
The Funding Trials are strictly by invitation only at this stage and non eligible signups will be rejected.
You need to be over 18 years old to sign up to the Funding Trials and should not have a citizenship in the following list of countries:
Albania, Belarus, Montenegro, Bulgaria, Bosnia and Herzegovina, North Macedonia, Kosovo, Serbia, Slovenia, Cuba, The Bahamas, Nicaragua, Trinidad and Tobago, Sudan, Ivory Coast, Democratic Republic of Congo, Liberia, Somalia, Ethiopia, Zimbabwe, Uganda, Tunisia, Yemen, North Korea, Syria, Sri Lanka, Cambodia, Burma, Lebanon, Iraq, Pakistan, Afghanistan, Iran, Libya.
Without prejudice to the foregoing, Axia Futures retains the right to refuse applicants to the Funding Trials for any reason whatsoever in its absolute discretion and without explanation.
All hypothetical or simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also as the trades have not been executed in a live market, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated Trading programmes in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown.
The Funding Trial fee for our service will be billed on a monthly basis to your debit/credit card on the calendar day corresponding to the commencement of your subscription and until you successfully pass the Funding Trials or until you choose to cancel your subscription.
You can change your debit/credit card information by navigating to ‘MY ORDERS’ from your profile and clicking on ‘MY SUBSCRIPTION’. Then click on the ‘View’ button and then click on the ‘Change payment’ button. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the Funding Trials until we have obtained a valid Payment Method. You authorise us to continue billing the Payment Method, as it may be updated and you remain responsible for any uncollected amounts.
You can cancel your Funding Trial subscription at any time. Cancelling your Funding Trial subscription will result in an immediate termination of your current Funding Trials account and funding eligibility. Monthly recurring payments will be cancelled and you will not be billed again. You can cancel your account by clicking on the CANCEL SUBSCRIPTION button from the Funding Trial Account page. In the new page that opens click on the ‘View’ button to access your current active subscription and then click on ‘Cancel’.
Axia Futures LTD is not responsible for and shall have no liability as a result of system disconnection, loss of connectivity, internet loss or malfunction of your trading platform.
Axia Futures LTD may suspend or terminate your account if you have breached any provision of these Terms of Use.
We are Axia Futures LTD and our registered office is at 4 Endsleigh Street, London, WC1H 0DS. Our company registration number is 10253337 and we are registered in England. Welcome to our Privacy Policy.
This Privacy Policy sets out how we use and protect any information that you provide us when you use this website.
Axia Futures LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
If you have any questions in regards to this policy or do not agree with it, please contact us at [email protected] before using our website.
We collect certain personal information about visitors and users of our website.
The most common types of information we collect include things like: Email Address, First Name, Last Name, Phone, Country, Address, City, County, Postcode, Company Name, Company EU VAT Number, IP Address and web analytics data.
We collect personal information directly when you provide it to us or automatically as you navigate through the website.
We collect your personal information when you provide it to us when you complete membership registration, purchase a course, enquire about a course, subscribe to our newsletter, contact us or enquire about a service via one of our website forms, or send us a communication via email, phone call or other correspondence .
We may also collect personal information from telephone calls and/or other correspondence with you.
We may receive personal information about you from other sources. In particular:
1. Financial and/or transactional details from payment providers.
2. Third party sources and/or partners, in regards to a service you have subscribed with those partners as part of an Axia Futures service or course which you have subscribed or purchased.
3. Affiliate partners which sell our courses and services.
We will use your personal information:
1. To fulfil a contract, like when you purchase a course or subscribe to our membership.
2. Where this is necessary for purposes which are in our, or third parties, legitimate interests. The interests include:
a. providing you with access to the services described on our website;
b. verifying your identity when you sign to our website;
c. responding to your queries and helping facilitate the resolution of any disputes;
d. updating you with operational news and information about our website and services e.g. to notify you about changes to our website, website disruptions or security updates;
e. carrying out technical analysis to determine how to improve the website and services we provide;
f. managing our relationship with you e.g. by responding to your comments or queries or complaints submitted to us or asking for your feedback;
g. managing our legal and operational affairs (including managing risks relating to content and fraud matters);
h. training our staff about how to best serve our user community;
i. improving our products and services;
j. providing general administrative and performance functions and activities.
3. Where you give us consent:
a. providing you with marketing information about our offers, courses, services, news and educational blogs by email which we feel may interest you;
b. customising our website where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.
4. For purposes which are required by law.
5. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.
Some of our services (e.g. accessing the free modules of online courses, reading our blogs) do not require any form of registration, allowing you to visit our website without telling us who you are. However, the majority of our services will require you to provide us with your personal information. Note that if you choose to withhold any personal information requested by us, it may not be possible for you to gain access to certain parts of the website (e.g. access to our membership service, access to our online courses) and for us to respond to any of your queries.
We may disclose personal information to the following recipients:
1. Authors and/or instructors of any course or service made available to you, so they can facilitate support.
2. Subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular:
a. website hosting providers which are located in the EU;
b. our website developers which are located in the EU;
c. chat room services which are located in the US;
d. technical and customer support services which are located in the EU;
e. payment processing services which are located in the EU and/or US;
f. marketing and analytics services which are located in the US;
g. clearing partners which are located in the EU and/or US;
h. trading software partners which are located in the EU and US;
i. educational institution partners which are located in the US;
j. educational services partners which are located in the EU.
Note that our subcontractors and service providers may also transfer and access such information from other countries in which they have operations.
3. Business Partners and affiliates for our and our affiliates’ internal business purposes or to provide your with a service that you have requested;
4. Our professional advisers (lawyers, accountants, financial advisers, etc.) which are located in the EU, US and/or Singapore.
5. Regulators and government authorities in connection with our compliance procedures and obligations.
6. A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase.
7. A third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity.
8. A third party, in order to enforce or defend our rights, or to address financial or reputational risks.
9. A rights holder in relation to an allegation of intellectual property infringement or any other infringement.
10. Other recipients where we are authorised by law to do so.
We are based in the UK so your data will be processed in the UK and the EU. Some of the recipients we have described above and to whom we disclose your personal information, are based outside the UK and the EU in places like the US. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors, service providers, business partners, affiliates and professional advisers who we believe maintain an acceptable standard of data security compliance.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including secure data storage facilities and electronic password protection.
We store personal information on secure servers that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication and data encryption where appropriate.
If at any point you suspect or become aware of a security incident (i.e. your password is stolen or you receive suspicious communication from someone holding themselves out to be an Axia Futures employee or from a dupe website claiming to be affiliated with Axia Futures LTD please forward the communication to us or report the incident by email to [email protected]
Where we have your consent to do so (e.g. if you have subscribed to our newsletter or have consented that you’d like to hear about our offers, courses, services, news and educational blogs), we send you marketing communications by email about courses and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future at any time by clicking the ‘unsubscribe’ link in the footer of any such email communication you receive from us, or by contacting us at [email protected]
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies you may not be able to access all or parts of our website.
For more information on how we use cookies see our Cookie Policy here
When you visit our website, there is certain information that is recorded which is generally anonymous information and does not reveal your identity. If you are logged into your account, some of this information could be associated with your account. We are talking about the following kinds of details:
1. Your IP address.
2. The domain name you requested.
3. The name of your internet service provider (ISP) is sometimes captured depending on the configuration of your ISP connection.
4. The date and time of your visit to the website.
5. The length of your session.
6. The pages which you have accessed.
7. The number of times you access our website within any month.
8. The file URL you look at and information relating to it.
9. The website which referred you to our website.
10. The operating system which your computer uses.
Occasionally, we will use third party advertising companies to serve ads based on prior visits to our website. For example, if you visit our website, you may later see an ad for our courses and services when you visit a different website. Read more about your options in our Cookie Policy here
We are using Google Analytics for tracking of our website traffic and the user data retention period is 26 months.
Our website is not suitable for children under the age of 18 years of age, so if you are under 18 we ask that you do not use our website or give us your personal information.
If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public comment on a blog or a chat room or when you share information via social media. Before making your information publicly available or giving your information to anyone else, think carefully. If you are sharing information via another website, check the privacy policy for that website to understand its information management practices as this privacy policy will not apply.
Our website or marketing email messages may include links to other third party websites which are not within our control. Once you have left our website/marketing email message, we cannot be held responsible for the content of these third party websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy policy applicable to the website in question.
We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations (e.g. for UK corporation tax purposes, company records should be kept 6 years from the end of the accounting period). If you no longer want us to use your personal information or to provide you with any services, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
If you have any questions about our Privacy Policy or the way in which we have been managing your personal information, please contact us by email at [email protected] or by writing at Axia Futures LTD, 4 Endsleigh Street, London, WC1H 0DS.
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.
You have the right to request access to the information we have on you. You can do this by contacting us at [email protected]. We will make sure to provide you with a copy of the data we process about you. In order to comply with the request, we may ask you to verify your identity.
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to rectify it, erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests and where we have asked for your consent to process this data, to withdraw this consent.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
Our website uses Paypal for online Payments. All Paypal transactions are subject to the PayPal Privacy Policy
Our website uses Stripe for online Payments. All Stripe transactions are subject to the Stripe Privacy Policy